Password Self-Service
Introduction
Many organizations have challenges with users who have forgotten their passwords. With PhenixID Password Self Service (PPSS), users can easily reset a forgotten password or change an existing one.
Reduce cost and frustration
Employees often lose productivity and get frustrated in the process of getting help with a forgotten password. Support teams have trouble validating the authenticity of the user. Reducing forgotten password calls reduce costs and relieves support staff and the time users spend waiting for assistance can also be very costly since they cannot perform their day-to-day work.
Customize to meet your requirements
Users can easily and secure reset a forgotten password or change an existing one.
Reducing forgotten password calls reduce costs considerably and relieves support staff.
Supports many different methods to identify the user. SMS, mobile app, certificate.
Challenges that we solve
Employees often lose productivity and get frustrated in the process of getting help with a forgotten password. Support teams have trouble validating the authenticity of the user. Reducing forgotten password calls reduce costs and relieves support staff.
By offering different methods to identify the user, the authentication process to prove the user’s authenticity is both secure and easy to use.
Password reset is available for users via web browser or mobile app.
