Clavister Subscriptions ensures that your Next Generation Firewall operates at its peak performance and with best possible protection for your network. The Clavister Subscriptions are available in two different versions giving you the option to choose the one that fits your needs and requirements best.
About the License and Subscription Management
The easiest way to take control over your licenses is to log in to My Clavister and visit the Licenses section. Here you have a complete overview of all your registered products, licenses and services. You can search for licenses and register new licenses.
About the Hardware Warranty and Hardware Replacements
For customers with hardware products, Clavister Security Subscription offers a number of services aimed at keeping your Clavister solution fully operational at all times and minimize any unplanned downtime.
About the Technical Support (24/7) Service
Buying a Clavister network security solution means more than just a product delivery. To ensure that you get the best out of your Clavister solution, we have included the support from our award-winning technical support organization in all Clavister Subscriptions. Our team of certified technical support engineers offer 24/7/365 support in selected regional languages, including:
– Chinese (Mandarin and Cantoneese)
Contacting our Technical Support team is easy; just log in to My Clavister and access the Help Desk section. Here you can manage your current support tickets and create new support and RMA tickets.